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Joan Thomas has extensive experience in sales, customer service, and administrative support across various industries. Currently serving as an Inside Sales Representative at Preferred Pump & Equipment since October 2018, Joan handles customer inquiries, processes sales orders, manages accounts, and ensures data integrity through reporting. Prior experience includes a role at Milby Company, where Joan significantly reduced office supply expenses and addressed warehouse operation issues. Joan's background also encompasses positions in retail as a Sales Associate at White House Black Market, mystery shopping with A Closer Look, and educational roles as a Substitute Teacher within Carroll County Public Schools. Additionally, Joan has a strong technical foundation from positions at Verizon and Computer Data Systems Inc., culminating in a Bachelor of Science in Information Systems Management from the University of Maryland Global Campus.