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Louie Cheng has extensive work experience in the hospitality industry. Louie started their career as an International Management Trainee at Swire Hotels in 2009 and worked their way up to various leadership roles including Team Leader and Operations Manager. Louie also worked as a Restaurant Manager at Chi Coffee Concepts Ltd. and Swire Hotels. Louie served as an Assistant Manager - Food and Beverage at Hong Kong Ocean Park Marriott Hotel. Most recently, they joined Preface Coding as a Senior Operations Manager in 2021. Prior to their career in the hospitality industry, Louie worked as an Event Assistant at On Call Casino Services and as a Program Assistant for Student Activities at the University of Nevada-Las Vegas.

Louie Cheng's education history includes the following:

- From 2006 to 2008, Louie Cheng attended the University of Nevada-Las Vegas, where they obtained a Bachelor of Science in Hotel Administration with a focus on Meeting and Event Planning.

- In 2005 to 2006, Louie Cheng attended Diablo Valley College, where they pursued General Studies.

- In 2004, Louie Cheng briefly attended Edmonds College, focusing on General Studies.

- In 2003 to 2004, Louie Cheng graduated from high school with a High School Diploma from Jenison High School in Michigan.

- From 2001 to 2003, Louie Cheng attended Methodist College Belfast, where they obtained a General Certificate of Secondary Education (GCSE).

- Louie Cheng also attended Ying Wa Girls School from 1998 to 2001, although no specific degree or field of study is mentioned.

Additionally, Louie Cheng has obtained the following certifications:

- In June 2015, Louie Cheng obtained the WSET Level 2 Award in Wines and Spirits from WSET (Wine & Spirit Education Trust).

- In June 2014, they obtained the Food Hygiene Manager certification from The Hong Kong Polytechnic University.