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Younes Benhadkou is a skilled Customer Success Manager with extensive experience in managing customer portfolios and driving client engagement. Currently serving at Precisely since May 2022, responsibilities include managing a portfolio exceeding $100K ARR, developing expansion strategies, and overseeing renewals across the French and EMEA markets. Previous roles include a consultancy position at BlaBlaCar, focusing on fraud analysis, as well as positions at Integral Ad Science and Awin Global, where Younes excelled in client onboarding, KPI monitoring, and inter-department collaboration. Educational credentials include a Master’s degree in E-Commerce/Digital and a Bachelor’s degree in Administration and International Exchange from Université Paris-Est Créteil.