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Chetna Gupta has extensive work experience in quality assurance and software engineering. Chetna is currently working as a Principal Software Engineer in Quality Management at Precisely | Trust in Data since 2021. Prior to this, they held the role of Sr QA Specialist at an undisclosed company from 2011 to 2021. Chetna also worked as a Sr QA Analyst at TransUnion from 2008 to 2009 and as a QA Specialist at another undisclosed company from 2007 to 2008. Chetna's earliest experience includes working as a Senior QA Engineer at Nextance Inc from 2002 to 2007. Chetna also worked as a Graduate Assistant at Mills College from 2000 to 2002 and as a Senior Associate in Quality Assurance at Juno Online Services (now United Online Inc) from 1998 to 2000.

Chetna Gupta obtained a Bachelor of Arts degree in English Honors from Lady Sri Ram College, Delhi University in the years 1995 to 1998. Following that, they pursued a Master of Arts degree in Computer Science at Mills College from 2000 to 2002.