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Nancy Ho has extensive work experience in customer support services and project consultancy. Nancy worked at Precise ParkLink from 2005 to the present, where they started as a Support Services Manager and advanced to Director of Customer Support Services in 2020. Prior to that, they worked at Maria W. N. Corporation from 2001 to 2004, fulfilling the role of Consultant - Special Projects.

Nancy Ho attended Ryerson University from 2007 to 2009, where they studied Project Management. Nancy did not complete a degree during their time at Ryerson. Prior to attending university, they obtained a College Diploma from Lee Wai Lee Technical Institute, although the specific duration of this program is unknown. Nancy also attended St. Rose of Lima's Secondary School in Hong Kong, but did not graduate with a degree from there either.