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Ken Mootz is a seasoned professional in the benefits administration field with extensive experience spanning over a decade. Currently serving as a Senior Benefits Administrator at Precept/BB&T Insurance Services since January 2015, Ken specializes in reporting metrics and assisting employees with claims-related inquiries. Previously, Ken held multiple roles at Precept, including Benefits Administrator and Benefits Representative, focusing on client problem resolution and benefits explanation. Ken’s earlier career includes positions at BowTie Inc., Health Net, and Medical Eye Services, showcasing strengths in customer service, communication, and data management. Ken holds a Bachelor of Arts in English from California State Polytechnic University-Pomona.