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Allison Hamann is an experienced professional in customer success and technical support, currently serving as Manager of Customer Success at Praxis Labs since July 2022. Prior roles include Principal Customer Impact Manager at Praxis Labs and multiple positions at Glint from February 2018 to July 2022, culminating as Sr. Customer Success Manager, Internal Programs Team Lead. Allison also held various roles at IBM from October 2011 to January 2018, including Team Lead in the Global Support Center, where responsibilities included implementing new ticketing software, training staff, and addressing client technical support needs. Additional experience includes designing training resources for Kenexa products and providing customer satisfaction support in early career roles.