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Janet Connolly is an experienced IT Support Analyst currently employed at Prasco since August 2020. Prior to this role, Janet served as a Senior Technical Support Analyst at PepsiCo from July 2002 to June 2019, where responsibilities included providing Level 2 technical support across 13 locations, including 3 manufacturing and 10 distribution facilities. Janet supported over 400 end users, managed network infrastructure, administered Windows 2008/2012 file and print servers, and ensured the successful execution of nightly backups.