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Jem Ranson is a company director and founder at Praesto Consulting. Jem has over fifteen years of experience in the customer service and CRM industry. Prior to joining Praesto Consulting, Jem was a CRM Consultancy Manager at Customer Systems for over seven years. Jem has also worked as a Student Engineer at GEC ALSTHOM for five years.

Jem Ranson studied electrical and electronics engineering at Durham University, where they earned their Master of Engineering (MEng) degree.

Paul Sexton - Consultancy Director, Patrick Offland - Technical Director, and Matt Duffy - Technical Director report to Jem Ranson.