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Kongyin So has extensive work experience, starting with a role as an Application Developer at The Port Authority of New York & New Jersey from 1993 to 1995. From there, they worked at Coopers & Lybrand in the Business Assurance department until 1997. Kongyin then joined Practising Law Institute (PLI), where they held various roles including Database Administrator from 1997 to 1999, IT Project Leader from 2000 to 2001, Manager of Database Operations from 2001 to 2007, and Director of Software and Support from 2008 to 2009. Since 2011, Kongyin has been with PLI in roles such as Director of Information Technology and currently Director of Software Engineering.

From 1992 to 1995, Kongyin So attended NYU Stern School of Business, where they studied Information Systems and Accounting.