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Michael Zyznik is an experienced professional in client support and technical writing, currently serving as a Client Support Analyst Level 2 at PracticeEvolve since February 2021. Previously, Michael worked as a Technical Writer at LEAP Dev from April 2019 to April 2020, and as a Technical Services Consultant at LEAP Legal Software AU from April 2018 to April 2019. Michael's educational background includes a Master of Counter Terrorism, a Graduate Diploma of Cyber Security, Policing, Intelligence, and Counter Terrorism, and a Bachelor of Information Technology, all obtained from Macquarie University between 2015 and 2020.