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Jamie Hodder-Norton is an accomplished professional with extensive experience in customer success and support. Currently serving as a Customer Success/Support Manager at Showhere since April 2024, Jamie previously held the role of Customer Experience Lead at Practice Pal Music, where successful management of customer retention and upselling strategies contributed to business growth. Jamie's career spans several positions in customer support and marketing, including roles at Donorfy, LW Theatres, and Toptix, demonstrating a strong background in client services and sales. Jamie began career with a sales assistant position at English National Opera and gained initial experience at Lapland UK. An educational background includes attendance at Uplands CC from 2004 to 2011.