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Esteban Carlos is an experienced Customer Success Manager with a strong background in cloud-based solutions and client engagement. Currently serving at PowerPlan, Inc. since October 2022, Esteban has previously held key roles at several prominent companies, including PROLIFIQ and Salesforce, where responsibilities encompassed facilitating high-impact customer engagements and ensuring product adoption. Esteban's tenure at Smarsh involved delivering exceptional service and training clients on cloud-based archiving solutions. With earlier experience in sales and account management roles at companies like Cardlytics, Google Offers, and Meredith Corporation, Esteban has consistently demonstrated strong relationship-building skills and a commitment to customer satisfaction. Esteban holds a Bachelor of Science degree in Speech Communication from Portland State University.