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Craig Attersall is an experienced IT professional with a career spanning over two decades, primarily at Powerlink Queensland since November 2006, where Craig has held various roles including Senior Application System Analyst and lead ServiceNow developer. Prior experience includes positions at SunWater and various technology firms, focusing on desktop support, web development, and service desk management. Craig holds multiple certifications in areas such as Microsoft SharePoint, ServiceNow administration, and ITIL, along with a solid educational foundation in multimedia and IT service management.