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Pratik Patel possesses extensive experience in technical support and system analysis, currently serving as a T2 Support Technician at Powerland since November 2019, providing advanced troubleshooting to over 100 clients across diverse sectors such as government, healthcare, and media. Previous roles include serving as a Senior System Analyst at TD, where support was provided for multiple Windows operating systems and engaging in 24x7 on-call support, and as a Field Service Windows Infra technician at Park Place Technologies, managing server maintenance for prominent clients. Additional background includes IT support and service delivery at Xerox, and serving as an Information Technology System Executive at VIBGYOR High, showcasing skills in project management and user support across numerous branches. Pratik Patel holds a Bachelor's degree in Commerce from Thiruvalluvar University, with a solid educational foundation in business management.