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Maxwell Shaw is an experienced healthcare professional with a strong background in patient experience and process improvement. Currently serving as the Experience and Innovation Manager for Strategy and Insights at UCHealth, Maxwell has previously held the roles of Manager of Patient Experience and Process Improvement Consultant at University of Colorado Hospital. Additional experience includes working as an Operations Administrative Graduate Intern and a Clinical Data Analyst at Kaiser Permanente. Maxwell started a career in healthcare as a Behavior Specialist at Rocky Mountain Human Services and as a Behavior Therapist at EMERGE PC. Educational qualifications include a Master of Business Administration in Health Administration from the University of Colorado Denver Business School and an Assistant Behavior Analyst Graduate Certificate in Applied Behavior Analysis from Florida Institute of Technology.