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Melissa Pumphrey has a diverse range of experience in marketing and brand management. Melissa currently holds the position of Director of Brand and Franchise Marketing at Potbelly Sandwich Works since September 2019. Prior to that, they worked as the Director of Franchise Marketing for Uberrito at Mexican Restaurants, Inc. from December 2016 to June 2019. Melissa'sprevious roles include Senior Manager of Field Marketing at Moe's Southwest Grill from January 2012 to October 2014, Associate Marketing Manager at Burger King Corporation from 2009 to 2011, Director of Marketing at Luckie Foodlounge, LLC from April 2007 to January 2008, Field Marketing Manager/Brand Director for Test Concept at Atlanta Bread Company from September 2005 to April 2007, Account Supervisor at Fletcher Martin from June 2004 to October 2005, and Account Executive at Cole Henderson Drake from January 2001 to June 2004.

Melissa Pumphrey earned a Bachelor's degree in Communications from the University of Colorado Boulder, completing their studies from 1995 to 1999.