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Ano K. has a diverse background in various industries, including transportation, sales, and customer service. Ano currently holds a position as the Head of Customer Experience and Customer Service at PostNord Oy. Prior to this, Ano held management roles at companies such as Taksi Helsinki and Autokoulu Strada. Ano has a Bachelor's degree in Business Administration and Management from Metropolia University and has additional qualifications in special education and professional driving. With a strong educational background and extensive experience in leadership roles, Ano is well-equipped to handle customer service and operational responsibilities.