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Michelle Terpstra is an experienced professional at PostNL, serving as the People Manager for Data Foundations since January 2015, where responsibilities include overseeing RTE and scrum masters to foster effective teams. Michelle has held various roles, including Cluster Lead IT, Team Lead Functional Service Owners, and IT Project Manager, contributing to significant departmental restructuring and managing multidisciplinary IT teams. Previous positions include Business Consultant Digital Development, Coordinator Business Systems, and Project Manager for Strategic Change, with a strong emphasis on digital strategy and operational efficiency. Educational credentials include a Master's degree in Organization Studies from Tilburg University, complemented by a background in communication management from HU University of Applied Sciences Utrecht.