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Susanna Wu has a diverse work experience in various industries. Susanna started their career as a Barista at Quickly Corporation in 2016 and later worked as a Cashier at H Mart. In 2017, Susanna was a Team Member at Jamba, a Passenger Service Agent at Aviation Port Services, and a Front End Supervisor at Ross Stores, Inc. Susanna also worked as an Art Gallery Assistant at West Valley College and as a Supervisor at Hallmark Aviation. From 2019 to 2020, they worked as a Patient Care Assistant at GOLDEN VISION OPTOMETRY OF CUPERTINO, where they performed various tasks including receptionist duties, pre-test assistance, optical sales, and contact lens services. In 2020, Susanna joined PostNet International Franchise Corporation as a Graphic Designer. Currently, they work as an Administrative Assistant at Think Academy US.

Susanna Wu completed their Bachelor of Arts degree in Graphic Design from San Jose State University. Susanna attended the university from 2018 to 2020.