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Melissa V. currently serves as a Senior Renewal Representative in Sales at Postman, where responsibilities include managing various sales territories and contributing to notable projects such as playbooks for team best practices and forecasting metrics analysis. With prior roles in customer success operations and sales support across multiple organizations, including Nephrosant and BillionToOne, Melissa possesses extensive experience in process engineering, metric tracking, and cross-departmental communication. Additionally, participation in professional communities like 8STR8 highlights a commitment to continuous improvement in career and personal development. Melissa holds a Bachelor of Science in Business Administration and Management from the University of San Francisco and has a diverse background in client services, business operations, and consulting.