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Kenneth Sekabira has a diverse background in IT and telecommunications, starting from their field operations engineer role at Linksoft Communication Systems Uganda Limited to their current position as Manager Business Technology Services at PostBank Uganda Ltd. Kenneth has demonstrated expertise in service management, ITIL processes, incident management, and vendor management throughout their career. Kenneth has a proven track record of successfully leading teams to ensure timely resolution of IT issues and achieving high customer satisfaction ratings for services delivery. With a Bachelor's degree in Telecommunications Engineering from Kyambogo University, Kenneth continues to excel in the technology field.