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Chris Plant is an accomplished IT professional with extensive experience in service desk operations and incident management. Currently, Chris serves as the Major Incident & Problem Manager at Post Office Ltd, having previously held the role of IT Service Desk Team Leader. Prior roles include Information Technology Help Desk Manager at Chesterfield College and Customer Operations Team Leader at Insight. Chris’s career began at CSC, where responsibilities spanned multiple management roles overseeing significant client accounts and ensuring service levels were met, with a focus on team management and performance analysis. Additionally, Chris has held various positions at DXC Technology, demonstrating strong skills in problem resolution and customer service. Chris holds a Bachelor of Science degree in Geography from The University of Manchester.