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Brianna Oliver is a seasoned professional with extensive experience in community management, data analysis, and team leadership, currently serving as Community Manager at Poshmark since 2014. Notable achievements include developing strategies to enhance team performance, managing escalations to ensure high customer satisfaction, and successfully leading a remote team that significantly increased its case handling capabilities. Brianna also played a pivotal role in launching new departments and improving operational efficiency in earlier positions at companies such as Crossroads Trading and CSR Real Estate Services. Brianna holds a Master of Science in Business Organizational Leadership from National University and a Bachelor's in Communication and Graphic Design from Notre Dame de Namur University.