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Tom McCartin has worked for three different companies in the past. From 1992 to 1996, they worked as a Tech II at Duplicator Sales and Service. After that, they were the Service Manager at Computer Service Express from 1996 to 2002. Finally, they were the Operation Manager at POSDATA from 2002 until now, handling the day to day operations of the repair facility, including the Warehouse, Parts, Service, and Configuration departments.

Tom McCartin has a degree in Electrical, Electronics and Communications Engineering from Sulivan College, which they obtained between 1991 and 1993. Tom also has several certifications, including Forklift Trained from CertifyMe.net Inc (obtained in April 2014), NSC CPR course from the National Safety Council (obtained in February 2014), and NSC First Aid from the National Safety Council (also obtained in February 2014).