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Valérie Urbain is an experienced professional in sales and marketing, currently serving as Sales & Marketing Manager at Portima since 2001. Valérie has developed dynamic strategies for client communication across various channels and possesses a strong background in sales and administration, focusing on visionary commercial strategies and establishing enduring client relationships. As a Key Account Manager, Valérie excelled in nurturing strategic partnerships and ensuring client satisfaction. The role of Product Manager involved defining software functionalities and collaborating with multiple teams to ensure market success, while expertise as a functional analyst centered on software feature design for insurance brokers. Prior experience includes the role of Account Manager at ROYALE BELGE, emphasizing client engagement and retention strategies. Valérie holds educational qualifications from Ichec Brussels Management School, Institut Supérieur Economique Mons, and IRAM Mons.