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Melodie Kraljev joined Porteck in 2006. Her experience spans over 15 years in the healthcare industry providing revenue cycle management to private practices and hospital based practices. As the COO, Melodie is focused on Porteck’s operations and client services including practice management, coding, credentialing and revenue cycle management. Her role involves managing day to day operations, developing technology for process improvements and formulating strategies to improve client services. Prior to joining Porteck, she worked at Medisys Network as Physician Billing Manager and was managing the various divisions that handled billing and collections for inpatient and outpatient services of Jamaica, Flushing and Brookdale Hospitals. This experience on the front lines of medical billing, provided valuable insight for the development of RCM process workflows and the design of PARCS functionality at Porteck. Melodie was an instructor at Queens College teaching classes in medical billing and collections. Melodie graduated from Long Island University with a B.A. and earned an M.B.A. in Healthcare Administration from Baruch College.