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Mark Franklin, MBA, has a diverse professional background with experience in information technology, web development, and operations analysis. Mark is currently employed as a Senior Information Technology System Analyst at the Port of Tacoma since September 2019. Prior to this, they worked as a Sr. SharePoint Developer at ISPA Technology from March 2017 to September 2019. From April 2014 to March 2017, they served as a Web/SharePoint Developer at Leidos, where they developed, implemented, tested, and maintained solutions for intranet and internet sites. Additionally, they held positions as a Jr. Web/SharePoint Developer at Lovelace Respiratory Research Institute and as an Operations Analyst at PAE and CSC. Mark began their career in the US Navy as a Naval Aircrewmen, where they coordinated and executed missions and ensured compliance with military standards and policies.

Mark Franklin, MBA completed their Master's in Business Administration (MBA) from the University of Phoenix, specializing in Business Administration and Management, General. Mark attended the University from 2017 to 2018. Prior to their MBA, they earned a Bachelor of Science (BS) degree in Information Technology from the same institution, studying from 2010 to 2013.

In addition to their formal education, Mark Franklin has obtained several certifications to enhance their skills and knowledge. Mark holds a Microsoft Certified: Power Platform Fundamentals certification from Microsoft, obtained in December 2021. Mark also holds an Essentials of Information Governance Certificate from ARMA International, earned in July 2021. Furthermore, they have achieved the Microsoft Certified: Dynamics 365 Fundamentals certification from Microsoft in June 2021 and the Microsoft Certified: Azure Fundamentals certification in September 2020.