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Mihaela Ciobanu has extensive experience in customer care and technical support within the automotive and engineering sectors. Currently serving as a Customer Care Specialist at Porsche Romania since April 2018, Mihaela manages after-sales inquiries and complaints, liaising with partners and legal departments to resolve issues. Prior experience includes a role as a Customer Advisor at Porsche Inter Auto Romania, where responsibilities encompassed client counseling, service promotion, and compliance monitoring for dealership certification. Mihaela's early career featured positions as a Technical Support Engineer at Delphiss Import Export, an Interview Operator at Eurodata Management, and a Cashier at Ontime Fast Food. Academic credentials include a License in Engineering from the University POLITEHNICA of Bucharest and a Bachelor's degree in Mathematics and Computer Science from Colegiul National Al.D. Ghica.