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Yakeema Bunch is a skilled professional with extensive experience in customer service and administrative support. Currently serving as a Billing Associate at Pop-A-Lock since April 2018, Yakeema has previously held roles such as Benefits Advisor at Aon Hewitt, where assistance was provided to retirees with Medicare enrollments, and Benefit Advocate at UnitedHealth Group. Additional experience includes positions as a Customer Care Associate at Express Employment Professionals and a Consultative Sales Associate at Sears. Yakeema began career development through internships, including roles at North Carolina A&T State University and HomeStat Website, focusing on technical writing and content creation. Yakeema earned a Bachelor of Arts in English with a concentration in Technical Writing from North Carolina Agricultural and Technical State University in 2013.