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Ivana Scott is a highly experienced professional who has held various customer support roles in reputable companies. Ivana is currently the Head of Customer Support at Polywork, where Ivana oversees and optimizes support processes. Ivana has a strong background in developing community guidelines, enhancing operational efficiency, implementing automation, and improving support experiences. Additionally, Ivana has a Bachelor's degree in Journalism/TV Major from the College Of Journalism (VOSP).