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Molly Cramer's work experience begins with their current position as a Customer Success Associate at PolicyFly, which they started in 2022. Before that, they worked for Farmers Insurance for nearly a decade as a Claims Adjuster, handling claims both remotely and within a centralized office. Molly is described as an independent worker, critical thinker, and highly adaptable. Prior to Farmers Insurance, Molly worked as a Project Manager, Editor, and Writer at Mothering Moms Inc. from 2008 to 2010, where they served as an editor and consultant for a trade book, conducted research and writing for e-books, and worked as a proofreader and writer for various projects. Molly also has experience as an Assistant Writing Intern at Plain English Writing Service in 2009 and as a Marketing and Public Relations Intern at the Grand Rapids Children's Museum in the same year. In their role at the museum, they wrote and edited promotional pieces, coordinated marketing research projects, and organized marketing research information.

Molly Cramer attended Grand Valley State University from 2005 to 2009, where they completed a Bachelor of Arts degree. Molly'sfield of study included Writing and East Asian Studies. In 2008 and 2009, they also attended the Japan Center for Michigan Universities, focusing on Language and Culture, although they did not complete a degree there.