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Gemma Beattie is an experienced professional in customer service and business development, currently serving as Customer Service Manager at Policy Expert since October 2021. Prior to this role, Gemma held the same title at Return on Investment Ltd from December 2020 to October 2021. Earlier experience includes a position as Business Development Manager at OYO UK and New Business Manager at The Travel Chapter. Gemma's career in the service sector began at TUI, where Gemma worked as Service Delivery Team Manager for over twelve years. Gemma Beattie holds a degree in Hospitality Management, Tourism, and Travel Services Management from Milton Keynes College, completed between 2002 and 2004.