Samantha Williams has extensive work experience in various roles and industries. Samantha began their career as a Maths Mentor at Walthamstow School for Girls, where they were responsible for helping students with math problems and organizing math games and activities. From there, they gained retail experience as a Retail Assistant at Mark One, where they assisted customers and worked in the stockroom. Samantha then worked as a Christmas Sales Assistant at Next Group PLC, handling customer requests and working in the fitting room.
In 2008, Samantha joined TOPSHOP TOPMAN as a Sales Assistant, where they worked on the Topshop concession floor and managed fitting rooms, shop floor maintenance, and customer assistance. Samantha then moved to John Lewis as a Sales Assistant in the Fashion Accessories department, handling prestigious designer brands and utilizing their product knowledge to sell to customers.
Samantha expanded their experience further by joining Mattel as a Customer Account Management Intern, working with online accounts and major retailers such as Amazon and Argos. Samantha then returned to John Lewis as part of their Olympic Hit Squad team during the London 2012 Olympics. In this role, they managed customer queues, collected donations, and provided updates on stock levels.
In 2013, Samantha joined RDP Creative as an Account Executive, gaining experience in managing client accounts. Samantha then moved to Entertainment One as a Brand Facilitator, taking on various responsibilities such as creating pitch decks, coordinating with legal stakeholders, and pitching film and retail marketing opportunities to retailers.
Most recently, Samantha has been working at The Pokémon Company International, initially as a Consumer Product Approval Associate, then as a Consumer Product Approval Specialist, and currently as a Manager, Brand Services. Their responsibilities at this company include managing brand approvals and supporting the brand services team.
Overall, Samantha Williams has a diverse range of experience in retail, customer service, brand management, and account management, and has proven to be adaptable and resourceful in various industries.
Samantha Williams completed their education in a chronological order. Samantha began their education at Haringey 6th Form in 2007, where they obtained a Bachelor of Technology (BTEC) National Diploma in Business in 2009. Following that, they attended De Montfort University from 2009 to 2013, earning a Bachelor of Arts (B.A.) degree in Advertising and Marketing Communications. Apart from their formal education, Samantha has also obtained additional certifications. In 2012, they received a Certificate in Direct and Digital Marketing Principles from the IDM (Institute of Direct and Digital Marketing). Samantha further enhanced their knowledge and skills by obtaining a certification in "Duolingo French Fluency: Elementary (Estimated)" from Duolingo in 2015. Lastly, in 2021, Samantha acquired a certification in "Communicating about Culturally Sensitive Issues" from LinkedIn.
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