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Dayana Alvarado is a seasoned customer service professional with extensive experience in the hospitality and retail industries. Currently serving as a Customer Service Specialist at Floors and Decor since August 2019, Dayana has also held roles as a Customer Service Representative within the same company. In addition, Dayana manages operations at Poke Bar, where contributions include being part of the Opening Team for a new location and improving a busier store. Prior experience includes roles as a Banquet Server at Belle Haven Country Club, handling various event formats, and as an Operations Team Member at BLU 1861, contributing to the establishment of a new waterfront restaurant. Dayana holds a High School Diploma from West Potomac High School, earned in 2017.