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Douglas Steward

Customer Service Manager at PointsBet

Douglas "Brady" Steward has amassed diverse experience in sales, marketing, and customer service within the sports and service industries. Serving as Group Sales Account Executive for Kroenke Sports & Entertainment with the Colorado Rapids, Steward contributed to ticket sales strategies. Previously, Steward held the role of Ticket Sales Representative for the Detroit Pistons and worked in various capacities for Ohio University, including as a Student Leader and in Ticket Operations. As the Director of Marketing and Promotions for the Southern Ohio Copperheads, Steward developed promotional schedules and marketing initiatives to boost attendance and revenue. Currently, Steward works at PointsBet as Customer Service Manager, ensuring an efficient user experience in a global sportsbook and iGaming environment, having also progressed through roles such as Customer Service Team Lead and Customer Service Specialist.

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