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Gavin D'mello is a highly experienced Principal Engineer in DevOps at Points since October 2006, specializing in leading teams to architect and migrate infrastructure to Kubernetes. D'mello has played a pivotal role in automating deployments and maintaining production Kubernetes clusters, significantly contributing to the successful servicing of over 70% of Points users. Previous roles include Team Lead positions in DevOps and Site Reliability Engineering, where D'mello was instrumental in developing technology stacks and contributing to open-source projects. Earlier professional experience includes senior consultancy at Quinnox, project development leadership at 5D Services, and team leadership in software engineering at Tata Interactive Systems. D'mello holds a Master's degree in Artificial Intelligence and Data Mining from the University of Technology Sydney and a Bachelor's degree in Statistics from the University of Mumbai.