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Molly Reardon has over 15 years of work experience, with a focus on customer success, sales, and management roles. Molly recently worked as a Senior Manager of Customer Success at PointCentral, where they developed and implemented customer success strategies and mentored a team of customer success managers. Prior to that, they served as a Senior Customer Success Manager at Hubb, where they supported and managed customer relationships. Molly also has experience in the SaaS industry, having worked as the Director of Sales and Customer Success at SeatEngine Ticketing. Their previous roles include Director of Sales at Oxford Collection Hotels, Manager at Premier Hotels & Resorts - Lakeland Village, and General Manager at Consolidated Resorts Management.

Molly Reardon holds a Bachelor's Degree in Business from Concordia University-Portland. Additionally, they have completed several certifications related to social media marketing. These certifications include "Social Media Marketing Specialization," "The Business of Social," "Content, Advertising & Social IMC," "Engagement & Nurture Marketing Strategies," "The Importance of Listening," and "What is Social?" These certifications were obtained through Northwestern University's Coursera Course Certificates program, with completion dates ranging from November 2015 to June 2016.