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Rawd Bivins has a strong work experience in management consulting and operations. They started their career at Accenture (formerly Andersen Consulting) as a Senior Manager, where they worked until 2004. They then moved to American Express and held various leadership roles, including Director Operations for World Service Global Partner Infrastructure and Director Operations for Partner Service Delivery. In these roles, they managed global partnerships, technology deployments, call center implementations, and customer experience analytics. In 2016, Rawd joined Point B as a Senior Consulting Associate, where they worked on projects for international media digital streaming services organization, CommScope, Options Clearing Corporation, and Augusta National Golf Club. Their responsibilities included customer experience design, process improvement, project management, and business transformation initiatives.

Rawd Bivins has a Bachelor's Degree in Systems Engineering from the University of Arizona. The specific start and end years of their education are not provided.