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Jackie Ricketts has a diverse work experience spanning over several decades. Jackie is currently working at Point B, a management consulting firm, in the role of Account Services. Prior to their current position, they worked at Point B as a Recruiting Process Manager for eight years. Before joining Point B, Jackie founded Telecom Management Services in 1995 and served as the Founder for ten years. Prior to that, they worked as an Instructor at Russell Martin & Associates from 1990 to 1995. Jackie also has experience working at AT&T as a Project Manager from 1987 to 1990 and as a Technical Consultant from 1982 to 1986. Jackie started their career at Indiana Bell Telephone Company, Incorporated as a Market Administrator in 1980. Jackie also held the position of Senior Consultant at Ernst & Young Global Consulting Services from 1986 to 1987. Overall, Jackie Ricketts has a strong background in management consulting, recruitment, and telecommunications.

Jackie Ricketts obtained a Bachelor of Arts degree in Telecommunications and Journalism from Indiana University Bloomington, attending the institution from 1976 to 1980.