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Haley Ontiveros is a seasoned professional with extensive experience in scheduling, records management, and customer service within the legal and hospitality sectors. Currently serving as a Scheduling Representative at PohlmanUSA Court Reporting & Litigation Services since August 2017, responsibilities include interacting with court reporters and attorneys, securing venue accommodations nationwide, and efficiently managing urgent client requests. Previously, roles included Records Representative, where coordination of medical records requests for legal purposes took place, and various positions at The Cup, including Team Lead and Wedding Coordinator, where operational effectiveness, customer engagement, and team training were key. Haley's background also encompasses athletic marketing and team management at Southern Illinois University Edwardsville, alongside administrative responsibilities in internship roles. Education at Southern Illinois University Edwardsville was completed in 2017.