ÂÜÀòÂÒÂ×

Noam Kahn is an experienced professional in customer experience and operations, currently serving as the Customer Experience Operations Manager at Podium since February 2022. In this role, Noam leads strategic rollouts of customer support tools and has successfully optimized AI tooling to deflect over 60% of support chat inquiries. Prior to Podium, Noam worked at HubSpot as a Senior Strategy and Operations Analyst, where strategic planning for a large support organization was supported. Additional roles include various positions at HubSpot, a marketing intern at Mindspace.me, and co-founding AuxNation LLC, a music-based iOS application. Noam holds a Bachelor's Degree in Business Administration and Management from Skidmore College.