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Rishi Shah's work experience includes various roles in customer success, process improvement, teaching, and sonography. Rishi is currently employed as a Customer Success Manager at PocketHealth since January 2023. Prior to this, they worked as a Supervisor/Process Improvement Leader at Empire Life from April 2022 to December 2022. Rishi also served as a Professor of Diagnostic Cardiac Sonography at Mohawk College from August 2021 to May 2022, and as a Manager of Operations at Universal Heart Centre from July 2021 to May 2022. Earlier in their career, they worked as a Diagnostic Cardiac Sonographer at William Osler Health System from April 2016 to May 2022, and at Elite Cardiology from November 2015 to January 2020. Rishi's experience also includes a role as a Clinical Specialist in Cardiovascular Ultrasound at Philips from April 2018 to May 2019.

Rishi Shah pursued their education in a chronological order as follows:

From 2010 to 2014, Rishi Shah attended York University, where they obtained a Bachelor's Degree in Kinesiology and Health Science.

In 2014 to 2015, they enrolled at Mohawk College and completed a Post Graduate Diploma in Diagnostic Cardiac Sonography.

Continuing their education, from 2016 to 2017, Rishi Shah attended The Michener Institute, where they obtained a Post Graduate Certificate in Imaging Informatics.

Recently, in 2021 to 2022, Rishi Shah attended Sheridan College, although no specific degree name was mentioned. Rishi studied Project Management during this time.

Additionally, Rishi Shah also acquired the following certifications:

- In January 2016, Rishi Shah completed the IV Insertion & Maintenance Workshop at The Michener Institute of Education at UHN.

- In February 2015, they obtained a Standard First Aid & CPR level HCP/AED certification from First Aid 4 U Inc.