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Crystal Pace has a diverse work experience in the field of marketing and promotions. Crystal started their career at the 1999 Special Olympics World Summer Games as a Ticketing Coordinator. Crystal then worked at North Carolina State University as a Sports Marketing and Promotions Assistant before moving on to PNC Arena/Carolina Hurricanes as a Premium Services Coordinator. At PNC Arena, Crystal held several roles, including Marketing Coordinator, Marketing Manager, Director of Arena Marketing, and Sr. Director of Arena Programming and Marketing. Currently, they work as the Vice President of Arena Programming and Marketing at PNC Arena.

Crystal Pace attended North Carolina State University from 1996 to 2000, where they obtained a Bachelor of Science degree from the College of Management. Crystal'smajor was Business Management, with a focus on Marketing. Additionally, they pursued a minor in Parks, Recreation, and Tourism Management at the same institution, although the specific start and end dates for this program are unknown.