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Marc Vanderplank is a Business Product Owner at P&N Bank, specializing in the implementation of a new telephony platform since January 2017. Prior to this role, Marc served as Senior Manager for Member Services & Support, overseeing the Perth-based Contact Centre and Retail Operations teams. Marc's extensive experience in the banking sector includes various leadership positions at National Australia Bank, including Bank Manager, Regional Executive Support, and Store Manager from 2002 to December 2016. Educational background includes attendance at Ocean Reef Senior High School.