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Michael Townsend has over 20 years of experience in the field of media and technology. Michael began their career in 1999 as a Technical Support Representative at Sage. In 2003, they moved to White Digital Media, Inc. (and formerly with Conquest Business Media) as Editorial Director. In 2010, Michael took on the role of Technical Support Manager at PMWeb, Inc.

Michael Townsend attended Northern Essex Community College.