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Ricardo de Mello has a diverse work experience spanning different industries. Ricardo currently works at Pmweb as a CRM Campaign Coordinator, where they manage the digital campaign team, ensures timely deliveries, and handles client management. Prior to this, they were a Technical Leader of Digital Campaigns at Pmweb, responsible for planning and implementing digital marketing projects using the Oracle Responsys platform. Ricardo also supervised the team, monitored results, and contributed to complex project functionalities.

Before joining Pmweb, Ricardo worked at Goodyear - Zé Pneus as a Master Assistant Human Resources, where they coordinated HR and payroll activities, managed benefits and bonuses, and maintained employee databases. Ricardo also held the role of IT Assistant, where they developed the company website, managed e-commerce systems, and provided technical support.

In addition, Ricardo gained research experience as a Bolsista de Iniciação Científica at Instituto Federal Farroupilha, where they created computer tools and methodologies to support teaching and research projects.

Lastly, Ricardo started their career as an intern at Prefeitura Municipal de Cacequi.

Ricardo de Mello completed their education at the following institutions:

- From 2008 to 2014, they attended the Instituto Federal de Educação, Ciência e Tecnologia do Rio Grande do Sul, where they obtained a degree in Tecnólogo em Análise e Desenvolvimento de Sistemas. Ricardo'sfield of study was Desenvolvimento de Sistemas.

- From 2022 to 2024, they pursued an MBA em Marketing, Branding e Growth at the Pontifícia Universidade Católica do Rio Grande do Sul. Ricardo specialized in Marketing during this period.

In addition to their formal education, Ricardo also acquired various certifications:

- In March 2022, they obtained a certification in Liderança saudável: transformando pessoas e empresas from PUC-RS.

- In August 2021, they received a certification in Liderança, capacidade de aprender e resiliência (Malala e Karnal) from PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul.

- In March 2021, they obtained a certification in MARKETPLACE CONFERENCE 2021 from E-Commerce Brasil.

- In October 2020, they acquired a certification in Data Science do zero com Python, R E Javascript from Qoda.

- In May 2023, they completed a certification in Liderança - Alta Performance from NAU25 EX/COLA DE EMPREENDEDORES.

- In June 2023, they obtained a certification in Messaging - Como utilizar a plataforma from Sinch.

- In May 2023, they also completed a certification in Líder Ins-pirador | Ferramentas e Habilidade de Alta Performance from NAU25 EX/COLA DE EMPREENDEDORES.

- In August 2020, they acquired a certification in Produção de Conteúdo from Rock University.

- In October 2021, they received a certification in BrazilJS Conf 2021 from BrazilJS.

- In August 2021, they obtained a certification in Digital Fundamentals from IAB Brasil.