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Marcio Junior is an experienced professional with a background in customer service and account management. Currently serving as an Account Manager at SOFTUM since August 2023, Marcio previously worked as a Bilingual Customer Service Representative at Parimatch Tech from May 2023 to August 2023, where responsibilities included managing customer inquiries primarily through chats and emails. Prior roles include providing bilingual customer service for Kwai at Teleperformance from March 2023 to May 2023 and serving as a Customer Service Agent for RecargaPay at Atento from June 2022 to March 2023.