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Anna B. currently serves as Head of VIP at PMI since May 2023, bringing a wealth of experience from previous roles, including VIP Team Lead and Customer Success Manager at GR8 Tech from February 2022 to June 2023, and Operations Generalist at Sprout from November 2020 to February 2022. Earlier experience includes positions such as Head Of Customer Support at Genesis Tech and Customer Support Manager at Depositphotos. Anna B. started in customer support as a representative at Grammarly and Livingston Research, excelling in providing technical and non-technical assistance through various communication channels. Educational qualifications include a Bachelor's degree in Language Interpretation and Translation from National Pedagogical Dragomanov University, completed in 2012.