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Thư Lâm has a background in Account Management, with experience in managing external projects for clients such as Watsons, Epson, FE Credit, and HDBank at PMAX - Total Performance Marketing. Prior to this, Thư worked as a Senior Account Executive at Golden Communication Group, where they fully managed IMC campaigns for various clients including Strongbow Cider, Porsche, and Tiger Beer. Thư also gained experience as an Account Trainee at Viral Town Experience Communication, where they provided project support for clients such as Bobby and Chupa Chups.